Photo Courtesy: Waynemah on Flickr Persuasion has many flavors Enjoy the story: Persuasion Boris lacked confidence. He was clumsy too. Succumbing to a wave of sympathy, Roger bought the magazine subscription and gave Boris some free advice on how to sell. Boris thanked Roger and as soon as he stepped out, he called his wife… Continue reading
Date Archives → December 2009
Winning in the Attention Economy
Attention is at a premium and the information (and non-information) overload is making it worse. Competition is global and things are getting commodotized at a rapid rate causing stress around the clock. The rules have changed to get attention in this environment. I think the way to get attention today is to “be” someone that… Continue reading
Mini Saga #47 – Control
Photo Courtesy: Eric J. Lubbers on Flickr Agreed, you want to be in control all the times. But… Enjoy the story: Control Tom hated waiting in shopping lanes. That day, the lanes were packed. He strategically picked a lane that had carts with only a few items per cart. His lane moved fast. Unfortunately, the… Continue reading
Mini Saga #46 – Stress
Photo Courtesy: Stephen Poff on Flickr Before you complain about everything that’s causing you stress, take a look at how much you are contributing to your own stress. Enjoy the story: Stress Bobby had a fully packed schedule. He had breakfast, lunch and dinner with friends and business associates. Discussions were interesting and covered economy,… Continue reading
Mini Saga #45 – Validation
Photo Courtesy: Kate Hazard on Flickr If you are not careful, your people might give you exactly what you are looking for. Enjoy the story: Validation There was trouble but the leader never believed it. He asked Tom to do a customer satisfaction survey. The results showed that most customers were “very satisfied.” Tom had… Continue reading
Mini Saga #44 – Argument
Photo Courtesy: Mintpics on Flickr The best way to win an argument is not to have one. But sometimes you can’t avoid an argument and for those times, you need to be prepared. Enjoy the story: Argument Bob and Nick held divergent positions on this point. As usual, Bob wouldn’t budge and finally Nick gave… Continue reading
You may not like spam but we insist…
That’s what Citibank says. I have been a Citibank customer for years and in the last few months, they suddenly started sending spam mails – offers from other companies. Yes, I understand that it may get them some revenue by selling their LARGE customer base and allowing other companies to spam people but if someone… Continue reading