Comments on: Do you want fries with it? http://www.rajeshsetty.com/2009/02/15/do-you-want-fries-with-it/ Entrepreneur. Author. Speaker & Alchemist Thu, 02 Feb 2012 03:43:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Grampa's 7 Decades c/w Potholes http://www.rajeshsetty.com/2009/02/15/do-you-want-fries-with-it/comment-page-1/#comment-2312 Grampa's 7 Decades c/w Potholes Mon, 16 Feb 2009 20:37:49 +0000 http://www.lifebeyondcode.com/?p=2046#comment-2312 There is often progamming of the store staff. Once on entering a clothing store I was greeted with, "Hi there, how are you today?" by 3 different clerks, all with a pleasant smile. It's very common here to pass through a store checkout with "Have a nice day!" Sometimes this is done in a mechanical or sullen manner. Perhaps the person is underpaid, overworked or just has a lot of personal or family problems to deal with. "You have a nice day too" and a smile returned might be in order. There is often progamming of the store staff.

Once on entering a clothing store I was greeted with, “Hi there, how are you today?” by 3 different clerks, all with a pleasant smile.

It’s very common here to pass through a store checkout with “Have a nice day!” Sometimes this is done in a mechanical or sullen manner. Perhaps the person is underpaid, overworked or just has a lot of personal or family problems to deal with.

“You have a nice day too” and a smile returned might be in order.

]]> By: Rajesh Setty http://www.rajeshsetty.com/2009/02/15/do-you-want-fries-with-it/comment-page-1/#comment-2311 Rajesh Setty Mon, 16 Feb 2009 17:29:57 +0000 http://www.lifebeyondcode.com/?p=2046#comment-2311 Shankar, Thank you. Fixing the program is definitely one approach. The other approach is to teach people to make the right decisions on the spot. Whatever the system suggests - the person does not have to blindly follow. I am not blaming anyone. I am feeling sorry for the person as he is not "thinking" on the job. This kid is "working" but not getting the "experience" form the work he is doing. That's the sad part. Best, Raj Shankar,

Thank you. Fixing the program is definitely one approach. The other approach is to teach people to make the right decisions on the spot. Whatever the system suggests – the person does not have to blindly follow.

I am not blaming anyone. I am feeling sorry for the person as he is not “thinking” on the job. This kid is “working” but not getting the “experience” form the work he is doing. That’s the sad part.

Best,
Raj

]]> By: Shankar http://www.rajeshsetty.com/2009/02/15/do-you-want-fries-with-it/comment-page-1/#comment-2310 Shankar Mon, 16 Feb 2009 16:43:42 +0000 http://www.lifebeyondcode.com/?p=2046#comment-2310 Hi Raj, I agree with the reasoning but my perspective is this : - A process/system should be such a way that even a fool shouldn't be able to mess it up...right? In your scenario, whoever designed the system should have just added another conditional... If (Insurance cost tends towards Cost Price)Then abortInsuranceRequest We can't blame people on the assembly line if the Car is faulty...the blame... should be/usually is... directed towards the designer/manufacturer..right? Hi Raj,
I agree with the reasoning but my perspective is this : -

A process/system should be such a way that even a fool shouldn’t be able to mess it up…right?

In your scenario, whoever designed the system should have just added another conditional…

If (Insurance cost tends towards Cost Price)Then
abortInsuranceRequest

We can’t blame people on the assembly line if the Car is faulty…the blame… should be/usually is… directed towards the designer/manufacturer..right?

]]> By: Rajesh Setty http://www.rajeshsetty.com/2009/02/15/do-you-want-fries-with-it/comment-page-1/#comment-2309 Rajesh Setty Mon, 16 Feb 2009 15:49:11 +0000 http://www.lifebeyondcode.com/?p=2046#comment-2309 Hi Abhishek, My book recommendations are on this lens: http://www.squidoo.com/inspire Have a great week ahead. Best, Raj Hi Abhishek,

My book recommendations are on this lens:

http://www.squidoo.com/inspire

Have a great week ahead.

Best,
Raj

]]> By: Abhishek http://www.rajeshsetty.com/2009/02/15/do-you-want-fries-with-it/comment-page-1/#comment-2308 Abhishek Mon, 16 Feb 2009 15:43:37 +0000 http://www.lifebeyondcode.com/?p=2046#comment-2308 Hi Rajesh, I don't know whether this is the right platform to ask my query. The basic reason is lack of career guidance and corporate grooming in majority of Indian firms and universities. I am basically looking for a list of 5 to 10 or more books that you feel recent college graduates MUST read. It would be helpful if you can touch the following topics – time management, career, people skills, corporate culture/politics, decision making etc The question is quite generic and can benefit a lot of college students or recent graduates. I do understand the effort required from your side but this post from you will have very high ROII for us. Thanks Abhishek Hi Rajesh,

I don’t know whether this is the right platform to ask my query. The basic reason is lack of career guidance and corporate grooming in majority of Indian firms and universities.

I am basically looking for a list of 5 to 10 or more books that you feel recent college graduates MUST read.

It would be helpful if you can touch the following topics – time management, career, people skills, corporate culture/politics, decision making etc

The question is quite generic and can benefit a lot of college students or recent graduates.
I do understand the effort required from your side but this post from you will have very high ROII for us.

Thanks
Abhishek

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