http://www.rajeshsetty.com/2007/07/04/dhl-and-the-art-of-information-design/ Entrepreneur. Author. Speaker & Alchemist Thu, 02 Feb 2012 03:43:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.rajeshsetty.com/2007/07/04/dhl-and-the-art-of-information-design/comment-page-1/#comment-1215 Anonymous Fri, 06 Jul 2007 07:29:00 +0000 http://www.blog.lifebeyondcode.com/2007/07/04/dhl-and-the-art-of-information-design/#comment-1215 Interesting ... I just read another blog post saying that he received a magnificent direct mail but there is no contact number for him to order the product. Seems like some folks forgotten the basics of marketing. Bad customer relationship management like your case can cause DHL a customer. Interesting … I just read another blog post saying that he received a magnificent direct mail but there is no contact number for him to order the product. Seems like some folks forgotten the basics of marketing. Bad customer relationship management like your case can cause DHL a customer.

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