By: Anonymous

Anonymous — Fri, 19 Aug 2005 07:35:09 +0000

I am not sure that this is a good example even though I understand your point. But I would like to harp on the plastic bags, if I may.
Do we really need the plastic bags? We only think we do. Take inventory of the number of plastic bags we have in our homes. It’s just too many and yet we want more!
Contrast this to these conversations I overheard at Whole Foods in Boulder every time I was there.
Cashier: “Do you need a bag for that?”
Customer: “No, I don’t think I need a bag. Thank you!”
(Customer proceeds to carry 5 items, hands 2 to acompanying child, and walks out of the store feeling good about themselves and about Whole Foods.)
or
Cashier: “Would you like a bag too carry your items?”
Customer: “I think I will be ok.”
Cashier: “How about a small paper bag for the fruit?”
Customer: “Yes, thank you!”
(Customer walks out with the fruit in a paper bag and 2 other items in her hand, feeling really good about Whole Foods.)
Most Whole Food customers carry out their groceries in their own shopping bag made of cloth or a paper bag or carry their groceries without the ubiquitous grocery bag. Whole Foods also sells cloth grocery bags that can be reused. End result: conversations! Yes! With a positive fallout for the environment we live in.

Comments on: Every conversation matters – Nike example

By: Anonymous